Job post
Maghanap ng mga Trabaho
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Posted:13 Buwan
Tagal ng trabaho:
Permanent
Larangan sa Karera:
Telecommunications
Sahod (Kada buwan):
Less than 35,000 PHP
Kinakailangang kwalipikasyon:
High School
Lokasyon ng Trabaho:
Quezon City, Metro Manila, Philippines
Deskripsyon:
Join our team we are hiring!
Job Responsibilities:
Email Support: A call center agent may also be responsible for handling customer inquiries and complaints through email. In this case, they will need to have excellent written communication skills and be able to respond promptly and professionally to customers.
Data Entry: A call center agent may also be responsible for entering customer data and information into a company's database. This could include updating customer records, processing orders, or recording customer feedback.
Chat Support: In addition to phone support, call center agents may also provide customer support through chat or messaging platforms. In this case, they will need to be able to multitask effectively and communicate quickly and clearly.
Administrative Tasks: Call center agents may also be responsible for completing various administrative tasks, such as scheduling appointments, sending out newsletters or promotions, or conducting surveys.
Quality Assurance: Call center agents may also be responsible for monitoring and evaluating customer interactions to ensure that they are providing high-quality service. This could involve listening to recorded calls, reviewing email exchanges, or analyzing chat transcripts to identify areas for improvement.